Frequently Asked Questions
We understand you may have a lot of considerations when choosing the right beauty product and what a KOL promotes may not be what is suitable for you. Therefore, we aim to provide a neutral platform for the online community to share their thoughts on beauty products so MUSK users can help each other through honest reviews. At the same time, we also help you discover a personalized selection of beauty products based on your skin concerns so as to help you make a decision on beauty products that are truly suitable for you.
Currently users are not allowed to amend/delete posted comments/replies, this can only be done by admin. However if you feel that you would want a specific comment/reply to be amended/deleted please write to us at firstname.lastname@example.org with your request and we will review.
If the brand/product you search returns nothing (i.e. it’s not listed on MUSK app), there will be an Add Product button which you can click and it will bring you to a form for you to fill in the brand/product that you would like to add. We will then review the request and add the product to the app accordingly.
MUSK will review comments/replies posted on the app and if a posted comment/reply is deemed to be inappropriate/offensive or jeopardize the neutrality or trustworthiness of the app, we may remove it.